Terms of Service – Eyewear Ltd

Effective Date: [Insert Date]

1. Introduction

Welcome to Eyewear Ltd. By accessing or using our website and services, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Products & Services

• Eyewear Ltd specializes in the design, manufacturing, and supply of bespoke eyewear, custom frames, and optical accessories.
• All products are made to order, and production timelines may vary based on material availability and order volume.
• While we strive for accuracy, colours, materials, and finishes displayed on our website may differ slightly from the final product due to screen variations or production factors.

3. Orders & Payments

• All orders must be paid in full before production begins unless otherwise agreed in writing.
• Payments can be made via , bank transfer, credit/debit card, PayPal, Shop, Klarna
• Bulk orders or B2B purchases may require a deposit and have separate contractual terms.
• Once an order is confirmed and production has started, cancellations are not allowed for custom-made items.

4. Shipping & Delivery

• We ship worldwide using reputable couriers.
• Delivery times vary based on location and order complexity. Estimated delivery dates are provided at checkout but are not guaranteed.
• Eyewear Ltd is not responsible for delays caused by customs, shipping carriers, or unforeseen circumstances.
• Any additional customs duties or taxes are the responsibility of the customer.

5. Returns & Refunds

• Due to the custom nature of our products, returns and refunds are only accepted for faulty or incorrect items (see our Refund Policy for more details).
• Customers must report any product defects within 7 days of receipt.

6. Warranty & Repairs

• Eyewear Ltd provides a 12 months warranty on manufacturing defects.
• This does not cover normal wear and tear, accidental damage, or improper use.
• Repairs outside the warranty period may be subject to additional charges.

7. Intellectual Property

• All designs, images, logos, and content on this website are the property of Eyewear Ltd and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

• Eyewear Ltd is not liable for indirect, incidental, or consequential damages resulting from product use, delayed delivery, or order cancellations.
• Our total liability for any claim shall not exceed the total amount paid for the product in question.

9. User Conduct

By using our website and services, you agree:

• Not to misuse our platform for fraudulent, illegal, or harmful activities.
• Not to upload harmful software, viruses, or disrupt the functionality of our website.
• Not to impersonate others or provide false information.

10. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

11. Changes to Terms

Eyewear Ltd reserves the right to update or modify these Terms of Service at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.

12. Contact Information

For any questions or concerns regarding these Terms, contact us at:
📧 Star@itseyewear.com